Terms & Conditions

The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of Terms & Conditions. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific terms you wish to establish between your business and your customers and visitors. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Terms & Conditions.

Terms & Conditions 

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Welcome to My Marketing Genius!
Please read these Terms and Conditions carefully before using our services. By engaging with our services, you agree to be bound by the following Terms.

1. Introduction
    •    These Terms and Conditions govern the relationship between you, “the Client,” and My Marketing Genius (“the Company”). By signing up for any of our services, you agree to be legally bound by these terms.

2. Services Provided

My Marketing Genius provides media buying and marketing services, including but not limited to:
   •    TikTok advertising campaign management.
   •    Meta (Facebook and Instagram) advertising campaign management.
   •    Email marketing strategy development and implementation.
   •    Audience segmentation and targeting strategies.
   •    Performance analytics and reporting.
The specifics of the services provided will be detailed in the agreed-upon package.

3. Payment Terms

Clients agree to pay the package price at the time of service engagement. Payment is required in full before services commence unless a payment plan has been agreed upon in writing.
   •    Starter Package: Payment is due in full upfront.
   •    Growth & Premium Packages: A 50% deposit is required upfront, with the remaining balance due upon project completion.
   •    Add-Ons: Any additional services outside of the package scope must be paid for in advance unless otherwise specified.
Invoices will be sent via email, and all payments must be made within the specified timeframe to avoid project delays.

4. Refund Policy

Due to the customized nature of our services, all sales are final. Refunds will only be issued in the following circumstances:
   •    Non-Delivery of Services: If the Company cannot deliver services as outlined in the agreed project scope.
   •    Incomplete Projects: If the Company cannot complete the project for any reason, a prorated refund will be offered based on the amount of work completed.
Refund requests must be submitted in writing to contact@mymarketinggenius.com and will be processed within 14 business days.

5. Client Responsibilities

Clients are responsible for:
   •    Providing timely feedback and approvals during the project timeline.
   •    Supplying all necessary materials, including ad creatives, branding assets, and access to advertising accounts.
   •    Ensuring all payment obligations are met in accordance with the payment terms.
Delays caused by the Client may result in extended timelines and may incur additional fees.

6. Project Timelines

The Company strives to meet all project deadlines as agreed during the initial consultation. However, timelines are subject to change due to:
   •    Scope modifications.
   •    Delays in receiving necessary feedback or materials from the Client.
   •    Unforeseen technical issues.
Any changes to the timeline will be communicated promptly in writing.

7. Ownership and Intellectual Property

Upon completion and full payment, the Client will own all deliverables, including campaign data, reports, and email marketing content. The Company retains the right to use non-confidential work completed for promotional purposes unless otherwise agreed in writing.

8. Campaign Performance Disclaimer

While we strive to provide excellent campaign management and marketing strategies, the Company cannot guarantee specific results (e.g., ROI, sales, leads) as success depends on numerous factors beyond our control, such as market trends, audience behavior, and platform algorithms.

9. Dispute Resolution

Any disputes arising out of or in connection with these Terms and Conditions will be resolved through good-faith negotiations. If a resolution cannot be reached, both parties agree to submit to mediation or arbitration before pursuing legal remedies.

10. Amendments

My Marketing Genius reserves the right to update or modify these Terms and Conditions at any time. Clients will be notified of significant changes via email or written notice.

11. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us at contact@mymarketinggenius.com.